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What is the most important part of customer service? (Poll Closed)

Politeness

11%

9 votes
Promptness/speed

11%

9 votes
Knowledge of product

6%

5 votes
Body language

1%

1 vote
Appearance

0%

0 votes
Personality

0%

0 votes
Approachability

4%

3 votes
Going beyond the call of duty

18%

14 votes
Knowledge of my needs

18%

14 votes
Willingness to help

22%

17 votes
Responsiveness

9%

7 votes

79 Total Votes

Posted 3 years ago.

See this poll on: http://blog.bttradespace.com/your-voice/poll-whats-the-most-i…

1 Comment

Pete - 3 years ago

Honesty?

That's quite important. I'm sure BT have heard of it.

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