Do Your Processes Need Imporovement?
Is your team failing to meet quality, cost or time goals?
Are there significant changes in your market that may require adjustments to how you do things?
Do certain procedures seem too complex, such as multiple sign offs on documents?
Are some tasks taking too long to complete?
Do tasks often get done incorrectly the first time?
Are employees expressing frustration with their responsibilities?
Are customers complaining about the quality of the service being delivered?
Have you seen cooperation between areas or departments decline?
Has your organization reorganized without changing its processes?
Does the performance of your company or team compare favorably with others?
Do you even know this?
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