Active Surplus has been happily serving happy customers for over 50 years at 347 Queen St W Toronto Ontario selling all sorts of junk.

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How Would You Rate Our Customer Service

Posted 3 years ago.

3 Comments

  • Annoyed - 3 years ago

    Not very helpful. Just pointed in the general direction for items that were complex to find. More interested in restocking then to assist customers. This visit was not my first but it will be my last.

  • James Oswell - 3 years ago

    I was in the store last summer, and someone had spilled paint on the floor in one of the aisles, after nearly walking into the pool of paint on the floor I let the clerk at the front desk know and he's like "yeah yeah we know" and proceeded to do nothing about it. After that I could see a number of people accidentally walking into the spilled paint and getting it on their shoes. Clerks there = unhelpful morons.

  • Anon - 3 years ago

    The tall service clerk (who usually wears black from head to toe) verbally abused me. He was extremely argumentative and confrontational. This man has an anger problem and should not be dealing with customers.

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