If there is a special sales clerk in your memory, what made that person special to you?

• Genuinely glad to see me.

• Always knew what I would like.

• Remembered my name.

• If necessary, would guide me to other stores so I could get what I really needed.

• Knew the town scoop.

• Made sure that my regularly purchased items were always in stock.

• Was very knowledgeable about the merchandise.

• Other: