Definitely no! Your email support is beyond excellent. It's fast and efficient and perfect and you have never let me down in a very long time. I much prefer email and would never use phone support. I hate all the chat and waiting that goes on with support phone call.
I voted "no" as well. I completely agree with the above poster. I have had nothing but fantastic customer service from you guys. I don't think phone support is necessary at all.
I voted no. Your email customer service is by far the best and most reliable I've found anywhere. I can recall one time I thought it might be easier to explain my issue over the phone, but then it really didn't take me long to type it out. And I feel confident that if I emailed you and you responded and we were having trouble communicating, and I asked if I could call or you would call me, that you would be okay with it in that kind of situation.
Definitely no! Your email support is beyond excellent. It's fast and efficient and perfect and you have never let me down in a very long time. I much prefer email and would never use phone support. I hate all the chat and waiting that goes on with support phone call.
I voted "no" as well. I completely agree with the above poster. I have had nothing but fantastic customer service from you guys. I don't think phone support is necessary at all.
Thanks for asking our input :). You guys rock!
I voted no. Your email customer service is by far the best and most reliable I've found anywhere. I can recall one time I thought it might be easier to explain my issue over the phone, but then it really didn't take me long to type it out. And I feel confident that if I emailed you and you responded and we were having trouble communicating, and I asked if I could call or you would call me, that you would be okay with it in that kind of situation.