How satisfied are you with the customer service at Primark

9 Comments

  • susan hudson - 10 years ago

    staff are always, always great nothing is to much trouble. I go into Primark every week, I love it, wish there had been a Primark many years ago when my six ( 2 boys and 4 girls ) now all grown up were small it would have been a blessing, no matter now I shop there for my youngest grandchildren , and great grandchildren. we all love Primark, keep up this honest to goodness store and service many thanks x

  • Beryl Honeyball - 11 years ago

    A couple of months ago my friend stayed with us and she showed me what I had been missing by taking me in to our local Primark store. She does a lot of shopping in her Primark down in Suffolk.
    She was very impressed with the sheer size of ours not to mention the choice.
    Since then I have been in at least three times, my husband is now buying in store too.
    Staff are pleasant, helpfull and very efficient, nothing seems to be too much trouble when serving you and directing you around the store. Quality real value for money.

    Your store staff training is obviously to a high standard.

    Why shop anywhere else?

    Beryl Honeyball.

  • jeanette gonzalez - 11 years ago

    its a pity other big stores in southampton dont take a leaf out of your book.several stores i visited this week had only one till open and half a dozen closed. in the run up to xmas i find this totally unacceptable to have to queue for forty minutes in debenhams . keep up ,the good work nice to hear all your tills ringing.the staff are always friendly and helpful hope santa rewards them for their hard work.happy xmas to you all

  • mary magee - 11 years ago

    i was on childrens floor and an employee called kerry went out of her way to help me ,the girl help me get outfits for my grandchildren.

  • lily mc cann - 11 years ago

    on the mens wear floor ,a blonde lady i think called josephine help me find trunks for my son,very pleasant and funny made me laugh an brightened my day

  • helen skelly - 12 years ago

    i was served at the customer service desk at abbeycenter in newtownabbey the staff members name was jean she was on her own had a long que and was taking a lot of nast comments from customers she still smiled , greeted me showed manners without me feeling pushed out the door because of a que.

  • elizabeth bradley - 12 years ago

    the customer service lady who served me was absolutely lovely although very busy she took the time to greet me and was very sincere in showing an interest in myself and my elderly t
    mum gladys .i do not have access to a computor so a neighbour has done this survey for me .the shop i went to was in the ridings in wakefield it was my first visit to that branch ,but would not think twice about going again.

  • Kerry Pinkerton - 12 years ago

    I visited the store just last week and got a few nice things like socks and underwear and there is always some nice underwear in there but think there could be more options and more different styles to choice from..but I always seem to find something I like in the store

  • virginia gill - 12 years ago

    i shop at your store a lot however i am very dissatisfied with the range of bras and other underwear for larger woman it is as if anyone larger than a 36c does not like bright fashionable underwear !

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