Which of the following best aligns with your thinking?
I mostly agree with you, Paul. Utility happenings are more in the public eye, like every other big business. The increased scrutiny can be a good thing, keeping us on our toes.
I don't agree. Clearly we have lost public trust and confidence. This is not an industry crisis yet, but will become one if we don't get our act together. The survey is a call to action!
Clearly the utility industry as we know it is in its sunset years. The Accenture survey points out the tip of the iceberg. Customer revolt is just around the corner. There's little we can do to prevent it.
None of the above. My comments are shown below.
Vote
View Results
See this poll on:
https://poll.fm/7235313/embed
