Stating that Unisa must improve everywhere does not leave much room for improvement, as there is nothing to focus on. It also shows a lack of understanding, to clearly articulate the problem.
In terms of communication, Unisa has clear guidelines on how they want students to communicate with them. If these are not follwed it leads to delays. So Unisa is not always to blame for proor communication, it works both ways.
Stating that Unisa must improve everywhere does not leave much room for improvement, as there is nothing to focus on. It also shows a lack of understanding, to clearly articulate the problem.
In terms of communication, Unisa has clear guidelines on how they want students to communicate with them. If these are not follwed it leads to delays. So Unisa is not always to blame for proor communication, it works both ways.