In point of fact, CommonWell is not a ‘company’ - it is a not-for-profit association of industry stakeholders dedicated to enabling cross-platform interoperability. It exists to make health information exchange ubiquitous and inexpensive.
Survey questioner - 9 years ago
Isn't it a little tricky to position a question like this as "trust least"?
Frustrated - 9 years ago
My vote is for McKesson, based on implementing McKesson Horizon for 3 years. I don't have deep experience with the other vendors. I found McKesson's customer focus to be sorely lacking. Also, once I learned that their healthcare business comprised only about 2% of McKesson annual revenue, I realized that the whole healthcare business is a tiny sideline for them, so not a lot of commitment there.
James M. Curley - 9 years ago
This was a toughy. There are good, and usually different, reasons to be wary of each vendor on this list. McKesson's CEO has said in quarterly calls that he expects CommonWell to gush licensing money any day. Cerner's documentation is near impossible to find. Epic's HL7 documentation is there for all to see but that doesn't do much in the expense department. Athena's API is non-healthcare-industry-standard, which is a good thing, but it can't move the market.
In point of fact, CommonWell is not a ‘company’ - it is a not-for-profit association of industry stakeholders dedicated to enabling cross-platform interoperability. It exists to make health information exchange ubiquitous and inexpensive.
Isn't it a little tricky to position a question like this as "trust least"?
My vote is for McKesson, based on implementing McKesson Horizon for 3 years. I don't have deep experience with the other vendors. I found McKesson's customer focus to be sorely lacking. Also, once I learned that their healthcare business comprised only about 2% of McKesson annual revenue, I realized that the whole healthcare business is a tiny sideline for them, so not a lot of commitment there.
This was a toughy. There are good, and usually different, reasons to be wary of each vendor on this list. McKesson's CEO has said in quarterly calls that he expects CommonWell to gush licensing money any day. Cerner's documentation is near impossible to find. Epic's HL7 documentation is there for all to see but that doesn't do much in the expense department. Athena's API is non-healthcare-industry-standard, which is a good thing, but it can't move the market.