Q.1
Do you use the Internet to research a product features / price / reviews before you buy it in store?
*
No
Yes, I use search engines
Yes, I use social media websites
Yes, I use both search engines and social media websites.
Q.2
Have you ever purchased a product/service online?
*
Yes
No
Q.3
If no, why not?
*
Dont have an Internet/Debit/Credit Card
Security Issues/Dont want to use the card online
Shipping Costs
Difficult Checkout Process
I bought something online!
Q.4
If yes, was your purchase(s) for an item that you specifically were searching for, or was it an item that you came across while Internet shopping and decided to buy?
*
I was specifically looking for the item
I came accross it, liked it and bought it
Never purchased anything online
Q.5
How many times have you made online purchases?
*
Never
Once
2-3 Times
4-6 Times
Over 10 Times
Q.6
Do you plan to purchase a product/service online in the next 6 months?
*
Yes
No
Maybe
Q.7
What type of products have you purchased online?
*
You can select more than one option.
None
Books / Magazines
Music / Videos
Gifts
Flowers
Digital Products:ebooks, downloadable software...
Airline Tickets / Hotels Booking
Electronics / Gadgets
Home Products
Education / Colleges
Cosmetics / Personal Care
Apparels / Clothes / Shoes
Hobbies / Crafts
Business / Legal / Financial
Sports / Fitness
Food / Drink
Medical / Health
Jewlery
Other
Q.8
Have you been satisfied with the products that you have purchased online?
Yes
No
Sometimes
Q.9
How would you compare your online shopping with in store/mall shopping in Lebanon?
*
N/A Never purchased online
Online shopping is more convenient
offline shopping is more convenient
both are good
Q.10
What would encourage you to buy online?
*
You can select more than one option.
Free Shipping
Better Prices
Special Deals / Coupon Codes
Fast Checkout Process
Trust / Security Guarantee or Seal on the website.
Reputation of the brand / store
Friends Recommendation of the website.
Good general reviews of the website / product/ service
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