Customer Feedback

Customer satisfaction is very important to us. In an effort to improve upon our customer service, we would like to know how we did at your recent event. Please take a few moments to answer the following questions and provide us with your comments. Your honest feedback is greatly appreciated!

Q.1
The overall quality of the customer service I received from Jumpers 4 You was: *

Q.2
If you received an email confirmation containing your reservation information and safety instructions, was it clear and informative? *

Q.3
Regarding the delivery, setup and removal of your unit, please choose the following which applied to your event: *

Q.4
If you were less than totally satisfied with your bounce house rental, what could have been done to better serve your needs?

Q.5
If you had face painting at your event, please rate the following:
Poor Average Exceptional I don't know Not applicable
Timeliness on arrival
Time spent painting each child
Quality of designs and paints used
Friendliness, patience with the children
Children enjoyed the experience
Overall value

Q.6
If you were less than totally satisfied with the face painting for your event, what could have been done to better serve your needs?

Q.7
If we provided less than exceptional service, from start to finish and including all aspects of your rental, please let us know what we could have improved upon to make your event a complete success.

TESTIMONIALS

As with most businesses, testimonials are a valuable tool in building our reputation with other consumers. The greatest compliment we can receive is your referral. We would like to use your comments on our website or in marketing materials. This is not required, but is greatly appreciated. If you would like to participate, please provide any/all of the following information.

Q.8
Please enter your name and city/state:

(as little or as much as you would like included with your comments, from full name to initials, etc)

Q.9
Please give us your comments:

(your *unedited* comments will be included on our website and/or marketing materials)

Q.10
If you would like us to contact you regarding any questions or concerns you have noted on this survey, please provide us with your email address:

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