Question.1
How long have you been a customer of CIPHR? *

Question.2
Which CIPHR products do you use? *

Question.3
Please rate how satisfied you were with the following: *
Very satisfied Satisfied Dissatisfied Very Dissatisfied N/A
Overall experience with CIPHR
Product selection available
Pricing of the products and services offered

Overall experience with CIPHR

Product selection available

Pricing of the products and services offered

Question.4
Would you recommend a CIPHR product to a friend? *

Question.5
If you answered no to question 4, please give your reasons

Question.6
When considering future product purchases are you likely to buy from CIPHR? *

Question.7
If you answered no to question 6, please give your reasons

Question.8
Please explain why you bought from CIPHR over another company? *

Question.9
Please rate how satisfied you are with the following: *
Very Satisfied Satisfied Dissatisfied Very dissatisfied
Product capabilities
Product reliability
Product efficiency
Product value for money
Staff product knowledge
Training delivered
Product installation
Quality of the product
After sales communication / support

Product capabilities

Product reliability

Product efficiency

Product value for money

Staff product knowledge

Training delivered

Product installation

Quality of the product

After sales communication / support

Question.10
Are there any changes or additions you believe would improve the product? *

Question.11
Further comments

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