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thomaslah
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All polls by thomaslah
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Four Models: Recognizing Travel Expenses
Posted 2 months ago on
thomaslah.wordpress.com/2012/03/11…
How much do you mark up travel expenses?
Posted 2 months ago on
thomaslah.wordpress.com/2012/02/28…
How do you recognize travel expenses that have been billed to the customer?
Posted 2 months ago on
thomaslah.wordpress.com/2012/02/28…
2012 Technology Service Industry Trends
Posted 5 months ago on
thomaslah.wordpress.com/
Tracking PS Profitability
Posted 9 months ago on
thomaslah.wordpress.com/2011/08/23…
What project management methodology does your services organization leverage when delivering engagements?
Posted 10 months ago on
thomaslah.wordpress.com/2011/07/07…
Who Should REALLY Own Partner Enablement?
Posted 1 year ago on
thomaslah.wordpress.com/2011/05/26…
Industry Trends: 2011
Posted 1 year ago on
thomaslah.wordpress.com/2011/01/05…
Where should your PS organization invest?
Posted 2 years ago on
thomaslah.wordpress.com/2010/06/09…
Trends Impacting Technology Services
Posted 3 years ago
On an annual base of 2080 hours per consultant, what percentage of their hours are billed but not successfully charged to a customer?
Posted 3 years ago on
thomaslah.wordpress.com/2009/09/02…
What boundaries will services organizations change first to improve both economics and the customer experience?
Posted 3 years ago on
thomaslah.wordpress.com/2009/04/02…
At our embedded PS organization, the percentage of total compensation for our technical consultants that is based on achieving a billable utilization target is:
Posted 3 years ago on
thomaslah.wordpress.com/2009/02/22…
At our pure services firm, the percentage of total compensation for our technical consultants that is based on achieving a billable utilization targets is:
Posted 3 years ago on
thomaslah.wordpress.com/2009/02/22…
Has assigning SKUs to PS offerings created any business benefits?
Posted 3 years ago on
thomaslah.wordpress.com/2008/12/10…
Do you assign SKUs to any PS offerings?
Posted 3 years ago on
thomaslah.wordpress.com/2008/12/10…
If customers request you include travel expenses in the daily rate:
Posted 4 years ago on
thomaslah.wordpress.com/2008/11/19…
In professional services engagements, do you charge customers for travel time?
Posted 4 years ago on
thomaslah.wordpress.com/2008/10/21…