First Great Question
Charging someone £153 for being ten minutes late because of a suicide on the underground is a complete rip off. FGW should be ashamed!
At least the conductor should have helped by telling you there was a £30 fare, not just trying to sting you into paying £153.
You should have allowed more time - people jump under trains all the time ! Being charged an extra £30 to stand in standard is just what you deserve!
FGW missed a chance to show common sense and good customer service, but the conductor was only obeying orders.
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