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i totally agree w/Freda Kjolhde's comment on agesim. My #1 problem!
One question. Does any Company still use Phones to communicate? Personal meetings, one on one communication and personal calls are big in building customer relations and building a great business. Call me....use the phone one time and see what happens. Make a difference, be the difference. Modern equipment is a must, but doing what works and thinking out side the box, maybe the reason you are not # 1 in the industry. If not, it is something for you to think about and it does make a difference. Call me @ 870-723-3038. Don't be afraid of hearing a NO or hearing any opposition. That's the best of your learning tools. I have already requested calls from other company representatives with no response. Be the first.
David Mitchell
In the future, I suggest you add a category for "ageism."